Quality and Environmental Policy
Policy
Quality and Environmental Policy
“PANAGIOTOPOULOS S.A.”, whose main activity is the study, design, production, storage and trade of roof tiles and bricks, applies a Quality and Environmental Management System according to the international standards EN ISO 9001 and 14001.
The System aims at continuous improvement of quality and environmental performance, meeting customer expectations by preventing errors at every level, reducing negative environmental impacts and safeguarding the health and safety of employees.
The organisation
- Seeks to achieve the required product and service standards, based on its commitments and on the requirements of customers, society and legislation.
- Records, measures and evaluates both dissatisfaction (complaints) and satisfaction (positive feedback) of customers.
- Adequately corrects every non-conformity it identifies and prevents its recurrence.
- Aims for a level of quality and awareness that exceeds the expectations of customers and society.
- Invests in minimising outputs to the environment (solid, liquid, gaseous), in saving energy and natural resources, and in sustainable development.
- Raises awareness of all employees on environmental, health and safety issues.
Management commitment
Top management is committed to the continuous improvement of the System, full compliance with the international and national legal and regulatory framework and codes of conduct, and to taking preventive and corrective actions for the satisfaction of customers and society. It provides the necessary resources, reviews the Policy and its objectives, and faithfully observes the requirements of the Accredited Certification Body.
Implementation
The company provides all the required means and resources, implements quality plans and environmental management programmes, and communicates them to all stakeholders. Our people follow all procedures and work instructions of the System.
Actions for the environment
We invest in protecting the environment and minimising every form of emissions, with an Environmental Management System according to ISO 14001. We adopt modern production methods to save energy and natural resources, keep constantly informed about legislation, which we make sure to exceed, and carry out reforestation after quarrying is completed.
In production and operation
- Clay and intermediate products are recycled back into production
- Modern, energy-efficient, electronically controlled machinery
- Continuous equipment maintenance to reduce pollution and consumption
- Monitoring of the firing process for optimal combustion with minimum emissions
- Rejected roof tiles and bricks are reused in road works, sports tracks, tennis courts etc.
- Oils, greases and old spare parts are delivered to recycling organisations
- Recycling points at the factory, also open to the public
- Continuous staff training
- Only energy-efficient lamps and use of natural daylight
- Regular renewal and maintenance of the vehicle fleet
Environmentally friendly products
- Non-hazardous products, made from the earth of Ilia, water and fire
- They contain no hazardous substances
- They let the house breathe, improving its energy performance
- Living comfort and minimal energy losses
- Ideal thermal conductivity: warm in winter, cool in summer, less use of heating and air conditioning
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